BCTI

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Standards and Benchmarks

Standard 1

 Use Principles of planning, management and organization.

1.1

Plan and maintain calendar and or time schedules.

1.2

Apply time management skills.

1.3

Demonstrate knowledge of job procedures.

 Standard 2

 Demonstrate knowledge of leadership.

2.1

Demonstrate the ability to make good judgment decisions based on logical reasoning.

 Standard 3

 Identify, plan, and prepare for a future career.

3.1

Participate in job shadowing or internship.

3.2

Dress appropriately for the job.

 Standard 4

Demonstrate knowledge of finance and commerce in global economy.

4.1

Use math skills or computer software to perform calculations.

 Standard 5

Apply professional customer service and communication skills.

5.1

Demonstrate the ability to greet the public.

5.2

Conduct self in a professional manner.

5.3

Use correct grammar on the job.

 Standard 6

Demonstrate proficiency in the use of technology. 

6.1

Demonstrate proper use of all pertinent equipment.

6.2

Troubleshoot and report malfunctioning equipment.

 Content Outline

 

Unit Title:

Suggested Length:

Human Relations

 

Ongoing throughout Course

Standard & Benchmarks:

BCTI Worksite 1.3, 2.1, 3.1, 3.2, 5.1, 5.2, and 5.3

 

Content:

Students will learn to demonstrate honesty and integrity, use proper business ethics in all business activities, demonstrate respect for customers, co-workers, and management, demonstrate initiative in completing job duties, maintain a positive attitude and positive relationships with customers, co-workers, and management, adapt to changes in job responsibilities, appreciate diversity in the workplace, exhibit self-control when working with customers, co-workers, and management, use appropriate assertiveness, exhibit empathy for customers, co-workers, and management, use feedback from others for personal growth, practice proper business etiquette, and identify procedures to respond to sexual harassment. 

Suggested Student Performance/Product:

Students will demonstrate these skills on the job and in the classroom.

 

Suggested Resources:

Employee handbook and other various resources depending on place of employment

 

Pre-AP Extensions:

 

 

Unit Title:

Suggested Length:

Communications

 

Ongoing throughout the Course

Standard & Benchmarks:

BCTI Worksite 1.3, 2.1, 3.1, 3.2, 5.1, 5.2, and 5.3

 

Content:

Students will learn to use correct grammar and vocabulary in written and oral communications, listen to and follow directions, explain policies and procedures to customers and clients, perform proper telephone techniques appropriately, and demonstrate the proper procedure for job termination.

Suggested Student Performance/Product:

Students will demonstrate these skills on the job and in the classroom.

 

Suggested Resources:

Employee handbook and other various resources depending on place of employment

 

Pre-AP Extensions:

 

 

 

Unit Title:

Suggested Length:

Basic Work Skills

 

Ongoing throughout the Course

Standard & Benchmarks:

BCTI Worksite 1.1, 1.2, 2.1, 3.1, 3.2, 4.1, 5.2, 6.1, and 6.2

 

Content:

Students will learn to maintain punctuality, appropriate attendance, and dependability, work independently without direct supervision, stay with an assigned task until successful completion, utilize time management principles when completing assignments, apply organizational skills in daily activities, participate as a team member when completing a work project, produce quality work, and accept accountability for one’s performance.

Suggested Student Performance/Product:

Students will demonstrate these skills on the job and in the classroom.

 

Suggested Resources:

Employee handbook and other various resources depending on place of employment

 

Pre-AP Extensions:

 

 

Course Syllabus  

Business and Computer Technology Internship (BCTI) Worksite 1-8                                     11th-12th Grades

Rationale and Course Description

This course is an on-the-job training for a student that contributes to the over-all instructional program.  The instruction, through written agreement between school and employer, is a combination of study in school with employment in the appropriate field.  The related classroom instruction and on-the-job experiences are planned and supervised by employers and teacher coordinators to complete the student’s education as to his/her career objective.

How will students learn?

The instruction will be conducted through the use of various job instructional strategies including lecture, textbooks, handouts, hands-on exercises using manipulative, collaborative learning groups, “Being There” experiences, service learning projects, leadership activities, and special projects assigned by the instructor.  Job experiences will require students to draw upon academic skills in reading, writing, and math.

Content Outline

Students will complete units in:

Human Relations Skills

Communications

Basic Work Skills

How will students be assessed?

Students will be assesses through Employer/Instructor job evaluations and Job-out Activities/Projects.

Major Projects/Products

Students will complete projects in:

Career and Technology Student Organization Activities

Teacher/Employer Activities

Learning Resources

Students will use the Internet and various other resources based on job requirements in this course. 

Grading Policy

Make-Up Work Policy


 

 Pacing Calendar

 1st Quarter

Standard 1: Use Principles of planning, management and organization.

1.1

Plan and maintain calendar and or time schedules.

 Standard 3: Identify, plan, and prepare for a future career.

3.1

Participate in job shadowing or internship.

 Standard 5: Apply professional customer service and communication skills.

5.1

 Demonstrate the ability to greet the public.

Standard 6: Demonstrate proficiency in the use of technology. 

6.1

Demonstrate proper use of all pertinent equipment.

 2nd Quarter

Standard 1: Use Principles of planning, management and organization.

1.2

 Apply time management skills.

1.3

 Demonstrate knowledge of job procedures.

 Standard 3: Identify, plan, and prepare for a future career.

3.2

Dress appropriately for the job.

 Standard 5: Apply professional customer service and communication skills.

5.2

Conduct self In a professional manner.

 3rd Quarter

Standard 4: Demonstrate knowledge of finance and commerce in global economy.

4.1

Use math skills or computer software to perform calculations.

 Standard 5: Apply professional customer service and communication skills.

5.3

Use correct grammar on the job.

 4th Quarter

Standard 2: Demonstrate knowledge of leadership.

2.1

Demonstrate the ability to make good judgment decisions based on logical reasoning.

 Standard 6: Demonstrate proficiency in the use of technology. 

6.2

Troubleshoot and report malfunctioning equipment.