Fundamentals of Administration

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Standards and Benchmarks

Standard 1

Use principles of planning, management, and organization.

1.1

Analyze methods to organize, plan, and manage resources and time effectively.

1.2

Evaluate procedures to enhance quality work.

Standard 2

 Demonstrate knowledge of leadership.

2.1

Participate in a business student organization.

2.2

Demonstrate knowledge of the student organization’s purpose and mission.

2.3

Develop leadership presentation skills using technology.

2.4

Demonstrate leadership skills in classroom activities.

2.5

 

Learn how leadership qualities are used by entrepreneurs and people in management positions.

 Standard 3

Identify, plan and prepare for a future career.

3.1

Analyze personal skills, interests, and abilities related to career planning.

3.2

Research a specific career for information on education, training, job outlook, etc.

3.3

Develop a portfolio of work representing employability tools created for seeking employment.

 Standard 4

 Demonstrate knowledge of finance and commerce in a global economy.

4.1

Explore various areas of business for workplace and personal knowledge.

4.2

Evaluate skills necessary for employment in specific business area.

4.3

Explain how principles of management, marketing, and entrepreneurship affect the global market.

 Standard 5

 Apply professional customer service and communication skills.

5.1

Identify correct customer service features for the workplace.

5.2

Demonstrate proper written and verbal communication skills.

5.3

Utilize basic skills of correct customer service and communications.

 Standard 6

Demonstrate proficiency in the use of technology. 

6.1

Demonstrate knowledge of word processing, graphing, spreadsheet, and presentation software.

6.2

Demonstrate ability to perform communications tasks using technology.

 Content Outline  

Unit Title:

Suggested Length:

Customer Service

 

9 weeks

Standard & Benchmarks:

Fundamentals of Administrative Technologies 5.1, 5.2, 5.3, and 6.2

  

Content:

Students will learn correct customer service skills to be used in the workplace.  They will learn to utilize these skills in all communication including written and verbal.

 

Suggested Student Performance/Product:

Students will complete the chapter or unit tests that correspond with the textbook.  They will also complete some role play scenarios to practice the customer service skills.

Suggested Resources:

Customer Service Textbook and Internet

Pre-AP Extensions:

 

 

 

Unit Title:

Suggested Length:

Entrepreneurship

 

9 weeks

Standard & Benchmarks:

Fundamentals of Administrative Technologies 1.1, 2.4, and 2.5

Content:

Students will learn about entrepreneurship and how it relates to the business world.  They will also learn about leadership qualities used by entrepreneurs and managers in business. Time management and organization will also be addressed.

 

Suggested Student Performance/Product:

Students will complete the chapter or unit tests that correspond with the textbook.  They will also complete some role play scenarios to practice the management skills.

 

Suggested Resources:

Entrepreneurship Textbook and Internet

 

Pre-AP Extensions:

 

 

Unit Title:

Suggested Length:

International Business

 

9 weeks

Standard & Benchmarks:

Fundamentals of Administrative Technologies 2.3, 4.1, and 4.3

 

 

Content:

Students will learn about international business and how it relates to management, marketing, and entrepreneurship.  They will also learn about finance and commerce in a global economy. 

 

 

 

 

 

Suggested Student Performance/Product:

Students will complete the chapter or unit tests that correspond with the textbook.  They will also complete a presentation on a country other than the USA that will describe commerce in that country.

 

 

Suggested Resources:

International Business Textbook, Guest Speakers, and Internet

 

 

 

Pre-AP Extensions:

 

 

 

 

Unit Title:

Suggested Length:

Plan of Study

 

2 days (included in Portfolio development unit)

Standard & Benchmarks:

Fundamentals of Administrative Technologies 3.1

Content:

Students will learn about career planning and how planning at the high school level will affect their career choices in the future.

 

Suggested Student Performance/Product:

Students will develop a plan of study that will encompass their high school and post-secondary training.  The plan will include courses needed to achieve the level of skills needed for a desired occupation or cluster of occupations.

 

Suggested Resources:

Internet, Career Cluster Plan of Study, and Guest Speakers

Pre-AP Extensions:

 

 

Unit Title:

Suggested Length:

Portfolio Development

 

9 weeks

Standard & Benchmarks:

Fundamentals of Administrative Technologies 1.2, 2.1, 2.2, 3.1, 3.2, 3.3, 4.2, and 6.1

Content:

Students will learn careers in the business, management, and administration career cluster.  Students will learn the importance of a quality resume, cover letter, and portfolio to use in job searches.

 

Suggested Student Performance/Product:

Students will develop a resume, cover letter, and portfolio.  They will also develop a presentation for the class on a chosen career in the cluster area.

 

Suggested Resources:

OKCIS Software, Internet, and Guest Speakers

 

Pre-AP Extensions:

 

 

Course Syllabus

Fundamentals of Administrative Technologies                                                                            10-12

Rationale and Course Description

This course provides students with the skills needed to enter the job market and the flexibility to function in emerging technological occupations.  Students develop personal qualities, interpersonal skills, and values demanded by employers. This course is designed to introduce students to the different roles of management, organizational structure, international business, and electronic commerce.  The curriculum will include career-specific instruction for entrepreneurs and customer service representatives.  Students will take an active role in the decision-making process in problems related to management, economics, finance, and communication.

 How will students learn?

Student s will learn content material through reading, lecture, demonstration, classroom discussion, role play, quizzes, tests, computer lab activities and simulations, and group or team projects.

 Content Outline

Students will learn about modern business environments for managers and entrepreneurs.  Students will obtain the skills to enter the job market and the flexibility to function in emerging technological occupations.  Knowledge of business office functions will also be addressed.

How will students be assessed?

Students will be assessed using chapter/unit tests from textbooks, oral presentations, portfolio project rubric, and industry certification.

Major Projects/Products

Students will complete:

Learning Resources

Textbooks, OKCIS software, Internet, Guest Speakers, and other various resources

Grading Policy

Make-Up Work Policy


Pacing Calendar

1st Quarter

Standard 1: Use principles of planning, management, and organization.

1.1

Analyze methods to organize, plan, and manage resources and time effectively.

 Standard 2: Demonstrate knowledge of leadership.

2.1

Participate in a business student organization.

 Standard 3: Identify, plan and prepare for a future career.

3.1

 Analyze personal skills, interests, and abilities related to career planning.

Standard 5: Apply professional customer service and communication skills.

5.1

 Identify correct customer service features for the workplace.

5.2

 Demonstrate proper written and verbal communication skills.

5.3

 Utilize basic skills of correct customer service and communications.

 2nd Quarter

Standard 1: Use principles of planning, management, and organization.

1.2

Evaluate procedures to enhance quality work.

 Standard 2: Demonstrate knowledge of leadership.

2.2

Demonstrate knowledge of the student organization’s purpose and mission.

 Standard 4: Demonstrate knowledge of finance and commerce in a global economy.

4.1

 Explore various areas of business for workplace and personal knowledge.

4.2

 Evaluate skills necessary for employment in specific business area.

 3rd Quarter

Standard 2: Demonstrate knowledge of leadership.

2.3

 Develop leadership presentation skills using technology.

2.4

 Demonstrate leadership skills in classroom activities.

 Standard 3: Identify, plan and prepare for a future career.

3.2

 Research a specific career for information on education, training, job outlook, etc.

 Standard 6: Demonstrate proficiency in the use of technology. 

6.1

Demonstrate knowledge of word processing, graphing, spreadsheet, and presentation software.

4th Quarter

Standard 2: Demonstrate knowledge of leadership.

2.5

Learn how leadership qualities are used by entrepreneurs and people in management positions.

 Standard 3: Identify, plan and prepare for a future career.

3.3

Develop a portfolio of work representing employability tools created for seeking employment.

 Standard 4: Demonstrate knowledge of finance and commerce in a global economy.

4.3

Explain how principles of management, marketing, and entrepreneurship affect the global market.

Standard 6: Demonstrate proficiency in the use of technology. 

6.2

Demonstrate ability to perform communications tasks using technology.